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USER GUIDE
Usage guide
Rental car rental terms and conditions
Please follow the rental terms and conditions carefully and enjoy your Choinori rental car safely and comfortably!
Chapter 1/
[General Provisions Article 1 (Application of Terms and Conditions)]
1. Pursuant to the provisions of these Terms and Conditions, the Company shall lend a rental vehicle (hereinafter referred to as a "rental car") to the Renter, and the Renter shall receive the vehicle. Please note that matters not stipulated in these terms and conditions shall be governed by laws and regulations or general customs.
2. Our company may accept special agreements to the extent that they do not violate the purpose of these terms and conditions, laws, regulations, administrative notices, and general customs. If a special agreement is made, that special agreement shall take precedence over the terms and conditions.
Chapter 2/
[Reservation Article 2 (Application for Reservation)]
1. When renting a rental car, the lessee agrees to the terms and conditions and the separately specified price list, etc., and in advance, in accordance with the separately specified method, confirms the vehicle class, rental start date and time, rental location, rental period, return location, driver, child seat, etc. You can apply for a reservation by specifying whether accessories are required or not and other rental conditions (hereinafter referred to as "Rental Conditions").
2. When the Company receives a reservation application from a renter, the Company shall, in principle, accept the reservation within the range of rental cars owned by the Company. In this case, the Renter shall pay a separately specified reservation application fee, unless otherwise approved by the Company.
[Reservation Article 3 (Reservation changes)]
1. If the Renter intends to change the rental conditions set forth in Paragraph 1 of the preceding article, the Renter must obtain the consent of the Company in advance.
2.When the renter or driver returns the rental car, they must also return the rental certificate to the Company at the same time.
[Reservation Article 4 (Reservation cancellation, etc.)]
1.The lessee may cancel the reservation using a method specified separately.
2. If the lessee, due to the lessee's convenience, does not start the procedure for concluding a rental car rental contract (hereinafter referred to as the "Rental Agreement") even after one hour has passed after the reserved rental start time, It is assumed that the reservation has been cancelled.
3. In the case of the preceding two paragraphs, the lessee shall pay the reservation cancellation fee to the Company as specified separately.
4. If the reservation is canceled due to our company's circumstances, or if the rental contract is not concluded, a penalty fee will be paid.
5. If the rental contract is not concluded due to an accident, theft, non-return, recall, natural disaster, or any other reason not attributable to the renter or our company, the reservation will be deemed cancelled.
予約取消手数料
4.当社の都合により、予約が取り消されたとき、又は貸渡契約が締結されなかったと定めるところにより違約金を支払うものとします。
5.事故、盗難、不返還、リコール、天災その他の借受人若しくは当社のいずれの責にもよらない事由により貸渡契約が締結されなかったときは、予約は取り消されたものとします。
[Reservation Article 5 (Alternative rental car)]
1.If the Company is unable to lend a rental car of the car type and class that the lessee has reserved, the Company will rent a car of a car type and class different from the one reserved (hereinafter referred to as "alternative rental car") that can be requested to be rented. will do.
2. If the lessee accepts the offer set forth in the preceding paragraph, the Company shall lend a replacement rental car under the same rental conditions as at the time of reservation, except for the vehicle class.
In addition, if the rental fee of the alternative rental car is higher than the rental fee of the reserved vehicle class, the rental fee will be based on the rental fee of the reserved vehicle class, and if it is lower than the rental fee of the reserved vehicle class. , the rental fee will be based on the rental fee for the vehicle class of the replacement rental car.
3. The Renter may refuse the offer to rent a substitute rental car as set forth in Paragraph 1 and may cancel the reservation.
4. In the case of the preceding paragraph, if the reason for not being able to rent the vehicle as described in Paragraph 1 is due to reasons attributable to our company, it will be treated as a cancellation of the reservation as prescribed in Article 4, Paragraph 4, and a penalty will be charged as specified separately. shall be paid.
5. In the case of Paragraph 3, if the reason for not being able to rent the property as described in Paragraph 1 is due to reasons not attributable to the Company, it shall be treated as a cancellation of the reservation as provided in Article 4, Paragraph 5.
[Reservation Article 6 (Disclaimer)]
1.The Company and the Renter shall not make any claims to each other regarding the cancellation of the reservation or the failure to conclude the rental contract, except in the cases stipulated in Articles 4 and 5.
[Reservation Article 7 (Reservation service agency)]
1. The Renter may apply for a reservation through a travel agency, affiliated company, etc. (hereinafter referred to as "Agent") that handles reservations on behalf of the Company.
2. A renter who has applied to an agency as described in the preceding paragraph may only apply to that agency to change or cancel the reservation.
Chapter 3/
[Rental Article 8 (Conclusion of rental contract)]
1. The lessee shall clearly state the rental conditions stipulated in Article 2, Paragraph 1, and the Company shall clearly state the rental conditions in these terms and conditions, price list, etc., and conclude a rental contract. However, this does not apply if there is no rental car that can be rented or if the renter or driver falls under any of the items of Article 9, Paragraph 1 or Paragraph 2.
2. When a rental contract is concluded, the lessee shall pay the rental fee stipulated in Article 11, Paragraph 1 to the Company.
3.Based on the basic notification (Note 1) of the regulatory agency, our company shall record the driver's name, address, type of driver's license, and In order to enter the number of the driver's license (Note 2) or attach a copy of the driver's driver's license, we ask the renter to provide the driver designated by the renter (hereinafter referred to as "driver") when concluding the rental contract. (hereinafter referred to as "person"), as well as a copy of the driver's license. In this case, if the lessee is the driver, the lessee must present his or her own driver's license and a copy thereof; if the lessee and the driver are different, the lessee must present the driver's driver's license. , and a copy thereof.
(Note 1) Basic notifications from regulatory agencies refer to (10) and (11) of the Ministry of Land, Infrastructure, Transport and Tourism Director-General's Directive on Rental Cars, ``Basic Notifications on Rental Cars'' (Jitabi No. 138, June 13, 1995). Says.
(Note 2) Driving license refers to a driver's license prescribed in Article 92 of the Road Traffic Act, and a driver's license in Form 14, appended to Article 19 of the Road Traffic Act Enforcement Regulations. In addition, an international driver's license or a foreign driver's license stipulated in Article 107-2 of the Road Traffic Act is equivalent to a driver's license.
4. When concluding a rental contract, the Company may request the renter and driver to submit documents that can be used to verify their identity in addition to their driver's license, and may take copies of the submitted documents.
5. When concluding a rental contract, the Company will request notification of a mobile phone number, etc. for contacting the renter and driver during the rental period.
6. When concluding a rental contract, the Company may request the Renter to pay by credit card or cash, or may specify other payment methods.
[Rental Article 9 (Refuse to conclude rental contract)]
The Renter shall not be able to conclude a rental contract if the driver falls under any of the following items.
(1) When the driver's license required to drive the rented car is not presented.
(2) When the person is found to be under the influence of alcohol.
(3) When the person is found to be exhibiting symptoms of intoxication due to narcotics, stimulants, paint thinner, etc.
(4) When he carries an infant under 6 years of age with him even though there is no child seat.
(5) When it is recognized that the person is a member or affiliate of an organized crime group, an organized crime group-related organization, or another anti-social organization.
(6) When engaging in violent acts, demanding a burden that exceeds a reasonable range, or using violent acts or language towards employees or other related parties of the Company in connection with transactions with the Company.
2. If the lessee or driver falls under any of the following items, the Company may refuse to conclude the rental contract.
(1) When the driver specified at the time of reservation and the driver at the time of signing the rental contract are different.
(2) When there is a fact that payment of the rental fee has been delayed in past rentals.
(3) When the acts listed in each item of Article 17 occurred during past rentals.
(4) When the facts listed in Article 18, Paragraph 6 or Article 23, Paragraph 1 have occurred in past rentals (including rentals by other rental car companies).
(5) In the past rental, there was a fact that automobile insurance was not applied due to a violation of the rental terms or insurance terms.
(6) When the conditions specified separately are not met.
3. In the case of the preceding two paragraphs, if a reservation has already been established with the renter, the reservation will be treated as canceled.
[Rental Article 10 (Establishment of rental contract, etc.)]
1.The rental agreement shall come into effect when the lessee pays the rental fee to the company and the company hands over the lessee's rental car.
2.The delivery referred to in the preceding paragraph shall be made at the rental location specified in Article 2, Paragraph 1 on the rental start date and time in the same paragraph.
[Rental Article 11 (Rental Fee)]
1. The rental fee shall mean the total amount of the following fees, and the Company will clearly indicate each amount or basis of calculation in the fee list.
(1) Basic fee
(2) Special equipment fee
(3) Drop-off fee
(4) Fuel cost
(5) Vehicle pickup fee
(6) Other charges
2.The basic fee shall be based on the fee notified by the Company to the Director of the Sapporo Transport Branch of the Hokkaido Transport Bureau (hereinafter the same shall apply in Article 14, Paragraph 1) at the time of rental of the rental car. .
3. If the rental fee is revised after making a reservation pursuant to Article 2, the rental fee shall be the lower of the fee applied at the time of reservation and the fee at the time of rental.
[Rental Article 12 (Changes to rental conditions)]
1. If the Renter intends to change the rental conditions set forth in Article 8, Paragraph 1 after the rental contract has been concluded, the Renter must obtain the consent of the Company in advance.
2.The Company may not approve changes to the rental conditions pursuant to the preceding paragraph if such changes would hinder rental operations.
[Rental Article 13 (Inspection, maintenance and confirmation)]
1. The Company shall rent out rental cars that have been inspected as stipulated in Article 48 of the Road Transport Vehicle Act, "Periodic Inspection and Maintenance," and have undergone the necessary maintenance.
2. Our company shall conduct inspections stipulated in Article 47-2 "Daily Inspection and Maintenance" of the Road Transport Vehicle Act and carry out necessary maintenance.
3. The renter or driver must ensure that the inspection and maintenance described in the preceding two paragraphs has been carried out, and that there are no maintenance defects in the rental car based on an inspection of the vehicle exterior and accessories based on a separately specified inspection chart, and that the rental car meets the rental conditions. Please make sure that the following are met.
4. If the rental car is found to have maintenance defects as a result of the confirmation in the preceding paragraph, the Company shall immediately carry out the necessary maintenance.
[Rental Article 14 (Issuance of rental certificate, mobile phone, etc.)]
1. When the Company hands over a rental car, the Company shall issue to the renter or driver a designated rental certificate containing the matters specified by the Director of the Sapporo Transport Branch of the Hokkaido Transport Bureau.
2. The renter or driver must carry the rental certificate issued pursuant to the preceding paragraph while using the rental car.
3. If the renter or driver loses the rental certificate, he/she shall immediately notify the Company of the loss.
4. When the lessee or driver returns the rental car, they must also return the rental certificate to the Company at the same time.